Advice for Healthcare Professionals
Our Houses provide free accommodation close to the hospital, helping families stay near their child and remain involved in their care during what can be a very difficult time.
Our Houses provide free accommodation close to the hospital, helping families stay near their child and remain involved in their care during what can be a very difficult time.
You may wish to refer a family if they:
Referrals are typically prioritised for families with the greatest need.
How to refer a family
Referrals must be made by hospital staff.
Each hospital and House may have a slightly different process, but typically:
If you are unsure of the process, the local House team can advise.
We work in partnership with NHS hospitals to support families with children receiving treatment.
Enabling families to stay close supports a more family-centred approach to care.
This can help:
Each House manages its own room allocation.
Because demand can be high, rooms are prioritised based on need and availability.
Decisions are made to ensure that support is provided to families who need it most at any given time.
What families can expect
Families staying in a House will have access to:
Stays are free of charge, helping reduce the financial burden on families during treatment.
Length of stay
Families can usually stay for the duration of their child’s treatment, depending on need and availability.
If a room is not available
If a room is not immediately available, the House team will advise on availability and next steps.
In some cases, families may still be able to access the House during the day, depending on capacity – this is referred to as a Day Pass.