# Ronald McDonald House UK ## Name and status - Registered name, as published for gifts in wills: Ronald McDonald House UK. - Site name and schema.org organisation name: Ronald McDonald House UK. - A news headline uses the form Ronald McDonald House Charities UK. - Independent charity. Footer: registered in England and Wales (802047) and in Scotland (SC040717). A company limited by guarantee. Registered company in England and Wales (2252337). - Privacy policy: registered charity in England and Wales (802047) and in Scotland (SC040717), registered company in England and Wales (02252337). The privacy policy names Ronald McDonald House UK as the controller of personal data. - Terms and conditions: independent charity registered in England and Wales (802047) and in Scotland (SC040717) and a company limited by guarantee no. 2252337, registered in England, registered office at 11-59 High Road, East Finchley, London N2 8AW. The terms abbreviate the organisation as RMHC. - No Care Quality Commission registration is stated on the pages reviewed. ## Mission - Homepage: “We provide essential services that remove barriers, strengthen families, and promote healing when children need medical care.” - Who we are: “At Ronald McDonald House UK, we help families with children in hospital cope with the practical and emotional challenges they face.” - Brand page: “When a child is seriously ill or injured, family stays. And at Ronald McDonald House UK, we stay with them.” - Safeguarding page: the charity provides accommodation in Ronald McDonald Houses to families who have a seriously ill child in a nearby NHS hospital. ## What the organisation does - 14 Houses across the UK, all described as within walking distance of children’s hospitals, or as close as possible to a specialist children’s hospital. - Houses give families space to rest, eat, wash clothes, and spend time together while remaining close to their child’s bedside. - Accommodation for overnight stays is free. The healthcare-professionals page says stays are free of charge. - Partner NHS hospitals. The brand page says the charity currently partners with 14 NHS hospitals and accommodates more than 8,000 families each year. - Day Pass: daytime use of a House when a family is not staying overnight, or when a room is not available. The brand page says the charity plans to open new Houses and expand the Day Pass offering. - House teams welcome families and can give practical support. Some Houses describe 24-hour staffing or wrap-around support. Bristol describes a family support worker who visits the hospital. - The site does not describe a separate community programme beyond Houses, Day Passes, volunteering, events, and fundraising. ## How a family gets a stay - If a child is being treated at a partnered hospital, the hospital team refers the family. The team guides the family and says whether a room is available. - Rooms are offered on need and availability. If a room is not available straight away, the hospital team continues to support the family and explains options. - Families are referred to the House closest to the hospital where their child is being treated. - Families can usually stay for the duration of their child’s treatment, depending on need and availability. Longer stays may be reviewed so support goes where it is most needed. - Healthcare professionals: consider a referral if the family lives far from the hospital, needs to be close for an extended period, faces practical or financial challenges with travel or accommodation, or would benefit from additional support. Referrals are typically prioritised for families with the greatest need. - Referrals must be made by hospital staff. A healthcare team member completes a referral, it is shared with the relevant House, and the House team reviews it on availability and need. Local House teams advise if the process is unclear. - Each House manages its own room allocation. - Moorfields is the only House in the UK where accommodation is pre-booked, because Moorfields Eye Hospital largely carries out elective surgery. ## What families can expect - Parents and carers page: space to cook and share meals, rest between hours on the ward, laundry, everyday essentials, contact with other families, and a team for reassurance. Described as “just a slipper’s step away” from the child’s hospital bed. - Houses overview — most Houses offer: - private family bedrooms, often with en suite bathrooms - shared kitchens - lounges and quiet spaces - laundry facilities - play areas - free Wi-Fi - Healthcare-professionals page — families staying in a House have access to a private family bedroom, shared kitchens and dining spaces, lounges and quiet areas, laundry, and a safe environment close to the ward. - How we use your donation page: each family staying overnight has their own private ensuite room. Houses are located within walking distance of hospital wards. - Houses are shared. House teams are there to keep shared spaces welcoming and safe. ## Impact figures published on the site These figures are quoted from the pages named. They are not reconciled with each other. - Homepage 2025 impact counters in the page HTML: 8,488 family stays; 14 houses; 79 miles travelled on average. - McHappy Day 2026 page: in 2025 the 14 Houses supported 8,488 families and saved them travelling more than 10 million miles. - Our impact (`/about-us/our-impact/`): since 1989, more than 95,000 families supported. Family Check Out Report 2025: 96% of families said staying in a House reduced their financial burden. 97% of families strongly agreed or agreed that “the services and support I received at the Ronald McDonald House helped me cope during my child’s hospital stay.” Family interviews: over two thirds said the cost-of-living crisis was damaging their mental health. - The impact page cites UK hospital-based research in The British Medical Journal: 95% of families incur non-medical out-of-pocket costs when their child is admitted, commonly transport, food and drinks, childcare for siblings, lost earnings, and other everyday expenses. - Our Houses page: since the first House opened in 1989, more than 100,000 families have stayed across the UK. - Brand page: in the UK the first House opened in 1989; since then more than 100,000 families have stayed. More than 8,000 families accommodated each year. Demand is described as continuing to increase. - Fundraise page: it costs £70 to accommodate a family of four for one night. Average length of stay at the Houses in 2025 was 16 nights. - Per-House 2025 stay counts are published on each House page and are listed below. Cite the figure from the page you are using. ### Documents linked from Our Impact - [2025–2030 Impact Strategy](https://ronaldmcdonaldhouse.org.uk/wp-content/uploads/2025-2030-Impact-Strategy.pdf) - [Annual Report 2024](https://ronaldmcdonaldhouse.org.uk/wp-content/uploads/Annual-Report-2024.pdf) - [Annual Report 2023](https://ronaldmcdonaldhouse.org.uk/wp-content/uploads/Annual-Report-2023.pdf) - [Annual Report 2022](https://ronaldmcdonaldhouse.org.uk/wp-content/uploads/Annual-Report-2022.pdf) - [Annual Report 2021](https://ronaldmcdonaldhouse.org.uk/wp-content/uploads/Annual-Report-2021.pdf) - [Annual Report 2020](https://ronaldmcdonaldhouse.org.uk/wp-content/uploads/Annual-Report-2020.pdf) ## History - Global start, as told on Our Story: Ronald McDonald House has supported families since 1974. The first House opened in Philadelphia on 15 October 1974. - Fred Hill, a Philadelphia Eagles player, had a daughter receiving treatment for leukaemia. The team raised more than $100,000 for the hospital. Dr Audrey Evans, an oncologist at the Children’s Hospital of Philadelphia, proposed a House where families could stay. She asked for a further $32,000. Ed Rensi, a McDonald’s area manager, helped raise funds through the Shamrock Shake campaign. - Dr Audrey Evans: born in 1925; described as a paediatric oncologist and researcher of neuroblastoma; recruited in the 1960s by Dr C Everett Koop to open an oncology service at the Children’s Hospital of Philadelphia. The brand page says the work is built on the commitment she made over 51 years ago. - UK: supporting families since 1989, when construction began on the first House. - Our Story: globally, Ronald McDonald House operates in more than 60 countries and regions. ## Houses Index: [Our Houses](https://ronaldmcdonaldhouse.org.uk/support-for-families/our-houses/). ### Alder Hey House - Hospital: Alder Hey Children’s Hospital, Liverpool. - Page: https://ronaldmcdonaldhouse.org.uk/support-for-families/our-houses/alder-hey/ - Address: Ronald McDonald House Alder Hey, Alder Road, Liverpool, Merseyside, L12 2AZ. - Phone: 0151 252 5869. - Email: ronaldmcdonaldhousealderhey.info@uk.mcd.com. - 2025: 1,583 families stayed; longest stay 1,406 nights; average distance travelled 56 miles. - Largest House in Europe, as the page states: 83 bedrooms, including 15 longer-stay apartments. Supports over 1,500 families a year. Families from North Wales, Staffordshire, Cheshire, Lancashire, the Isle of Man, Merseyside, and the North West. - Staff on hand 24 hours a day. Facilities open day and night. Kitchens, laundry, and communal areas. Once a week, family support and volunteers prepare a home-cooked meal. Stays can be weeks, months, or in some cases years. ### Arrowe Park House - Hospital: Arrowe Park Hospital, Wirral. Inside the hospital, first floor of the Women and Children’s Hospital. - Page: https://ronaldmcdonaldhouse.org.uk/support-for-families/our-houses/arrowe-park-house/ - Address: Ronald McDonald House Arrowe Park, 1st Floor Women and Children’s Hospital, Arrowe Park Hospital, Arrowe Park Road, Upton, Wirral, CH49 5PE. - Phone: 0151 604 7789. - Email: ronaldmcdonaldhousearrowepark.info@uk.mcd.com. - 2025: 97 families stayed; longest stay last year 123 nights; average distance travelled 21 miles. - 7 ensuite rooms, kitchen, and laundry. Described as seconds from the child’s bed. ### Birmingham House - Hospital: Birmingham Children’s Hospital. - Page: https://ronaldmcdonaldhouse.org.uk/support-for-families/our-houses/birmingham-house/ - Address: St Mary’s Row, Birmingham, B4 6NY. - Phone: 0121 203 2004. - Email: ronaldmcdonaldhousebirmingham.info@uk.mcd.com. - 2025: 926 families stayed; longest stay 446 nights; average distance travelled 54 miles. - One of the largest purpose-built Houses: 66 bedrooms, plus lounge, kitchen, and play area for families visiting for the day. ### Brighton House - Hospitals: Royal Alexandra Children’s Hospital and the Trevor Mann Baby Unit. - Page: https://ronaldmcdonaldhouse.org.uk/support-for-families/our-houses/brighton-house/ - Address: 21 Abbey Road, Brighton, BN2 1HT. - Phone: 07549 211 216. - Email: ronaldmcdonaldhousebrighton.info@uk.mcd.com. - 2025: 223 families stayed; longest stay 160 nights; average distance travelled 28 miles. - Opposite the Royal Alexandra Children’s Hospital. Eight-bedroom House, plus nine bedrooms on the top floor of the children’s hospital: 17 ensuite rooms. Free accommodation for families with children and premature babies. ### Bristol House - Hospital: Bristol Royal Hospital for Children. - Page: https://ronaldmcdonaldhouse.org.uk/support-for-families/our-houses/bristol-house/ - Address: Ronald McDonald House, Royal Fort Road, Bristol, BS2 8DH. - Phone: 0117 908 1375. - Email: ronaldmcdonaldhousebristol.info@uk.mcd.com. - Get involved: bristol.info@uk.mcd.com. - 2025: 417 families stayed; longest stay 501 nights; average distance travelled 89 miles. - 21 en-suite bedrooms, 4 kitchen and dining areas, lounge, playroom, laundry, and gardens. Families from the greater Bristol area and up to a 300-mile radius. - Practical and emotional support 24 hours a day, 7 days a week. The team is described as acting as advocates, including help with crisis-loan applications, safeguarding, and local schools for other children. A family support worker visits the hospital. ### Camberwell House - Hospital: King’s College Hospital, London. - Page: https://ronaldmcdonaldhouse.org.uk/support-for-families/our-houses/camberwell-house/ - Address: 6-9 Windsor Walk, Camberwell, London, SE5 8BB. - Phone: 0203 040 4000. - Email: ronaldmcdonaldhousecamberwell.info@uk.mcd.com. - 2025: 341 families stayed; longest stay 450 nights; average distance travelled 136 miles. - Free accommodation for families of children at King’s College Hospital since April 2000. 24 bedrooms, communal areas, and a children’s play area. ### Cardiff House - Hospital: Noah’s Ark Children’s Hospital. The Houses index says Noah’s Ark Children’s Hospital for Wales. - Page: https://ronaldmcdonaldhouse.org.uk/support-for-families/our-houses/cardiff-house/ - Address: Heath Park Way, Cardiff, CF14 4AY. - Phone: 0292 097 2150. - Email: ronaldmcdonaldhousecardiff.info@uk.mcd.com. - 2025: 428 families stayed; longest stay 438 nights; average distance travelled 38 miles. - Opened in 2017. Purpose-built, a few moments from the hospital. 30 ensuite bedrooms, communal kitchens, and living areas. ### Edinburgh House - Hospital: Royal Hospital for Children and Young People, Edinburgh. - Page: https://ronaldmcdonaldhouse.org.uk/support-for-families/our-houses/edinburgh-house/ - Address: Royal Hospital for Children and Young People, 50 Little France Crescent, Edinburgh EH16 4TJ. - Phone: 0131 312 1246. - Email: ronaldmcdonaldhouseedinburgh.info@uk.mcd.com. - 2025: 652 families stayed; longest stay 533 nights; average distance travelled 53 miles. - Opened March 2021. 26 bedrooms on the top floor of the children’s hospital. Lounges, kitchens, laundry, and a playroom. Every bedroom has a telephone linked directly to the children’s wards. The page says the House is expected to look after as many as 500 families each year. ### Evelina London House - Hospital: Evelina London Children’s Hospital, part of Guy’s and St Thomas’ NHS Foundation Trust. - Page: https://ronaldmcdonaldhouse.org.uk/support-for-families/our-houses/evelina-london-house/ - Address: 216 Lambeth Road, London, SE1 7JY. - Phone: 0203 040 1888. - Email: ronaldmcdonaldhouseevelina.info@uk.mcd.com. - 2025: 802 families stayed; longest stay 625 nights; average distance travelled 169 miles. - Purpose-built 59-bedroom House. Opened December 2016. About a five-minute walk from the hospital. Developed with a significant contribution from Guy’s and St Thomas’ NHS Foundation Trust; Guy’s and St Thomas’ Charity provided the land. - The page says the charity already had a 20-bedroom Guy’s and St Thomas’ House near London Bridge, and that demand exceeded what that House could offer. The House which opened in December 2016 can accommodate three times the number of families who were accommodated in a year at the Guy’s and St Thomas’ House. ### Manchester House - Hospitals: Royal Manchester Children’s Hospital and St Mary’s Neonatal Unit. - Page: https://ronaldmcdonaldhouse.org.uk/support-for-families/our-houses/manchester-house/ - Address: Hathersage Road, Manchester, M13 0BH. - Phone: 0161 225 7076. - Email: ronaldmcdonaldhousemanchester.info@uk.mcd.com. - 2025: 700 families stayed; longest stay 1,087 nights; average distance travelled 54 miles. - 65 en-suite bedrooms. Families travel from the North West, the UK, and internationally for specialist treatment. ### Moorfields House - Hospital: Moorfields Eye Hospital, London, at the Richard Desmond Children’s Eye Centre. The only House in the UK at a hospital that treats only ophthalmic conditions. - Page: https://ronaldmcdonaldhouse.org.uk/support-for-families/our-houses/moorfields-house/ - Address: Richard Desmond Children’s Eye Centre, 3 Peerless Street, London, EC1V 9EZ. - Phone: 0207 566 2418. - Email: ronaldmcdonaldhousemoorfields.info@uk.mcd.com. - 2025: 278 families stayed; average distance travelled 291 miles. The page does not publish a longest-stay figure. - Nine bedrooms. Accommodation is pre-booked. Specialist equipment for blind and visually impaired people. Families from across the UK and the rest of the world. ### Oxford House - Hospitals: Oxford Children’s Hospital, including the Critical Care Unit and Newborn Care Unit. Situated moments from the John Radcliffe Hospital. - Page: https://ronaldmcdonaldhouse.org.uk/support-for-families/our-houses/oxford-house/ - Address: Ronald McDonald House, Woodlands Road, Headington, Oxford, Oxfordshire, OX3 7RH. - Phone: 01865 972190. - Email: ronaldmcdonaldhouseoxford.info@uk.mcd.com. - 2025: 1,003 families stayed; longest stay 628 nights; average distance travelled 59 miles. - Opened April 2020. 62 bedrooms. Kitchens, laundry, day rooms, and a garden. The page says the House can support over 1,000 families each year. ### Southampton House - Hospitals: Southampton Children’s Hospital and Princess Anne Hospital. - Page: https://ronaldmcdonaldhouse.org.uk/support-for-families/our-houses/southampton-house/ - Address: Tremona Road, Southampton, SO16 6HU. - Phone: 0238 093 0500. - Email: ronaldmcdonaldhousesouthampton.info@uk.mcd.com. - 2025: 1,039 families stayed; longest stay 289 nights; average distance travelled 59 miles. - 53 bedrooms. - The page states that in the last year at Southampton Children’s Hospital over 18,700 children were admitted and at least 2,400 families had to travel far from home. ### Tooting House - Hospital: St George’s Hospital, London. - Page: https://ronaldmcdonaldhouse.org.uk/support-for-families/our-houses/tooting-house/ - Address: St George’s Hospital, Blackshaw Road, Tooting, London, SW17 0QT. - Phone: 07714 670 210. - Email: ronaldmcdonaldhousetooting.info@uk.mcd.com. - 2025: 95 families stayed; longest stay 342 nights; average distance travelled 48 miles. - Eight en suite bedrooms, kitchen, laundry, and a lounge. ## Fundraising and how donations are used - The charity says it relies on volunteers, fundraisers, donors, and partners. It is independent. - How we use your donation: https://ronaldmcdonaldhouse.org.uk/how-we-use-your-donation/ - Free accommodation moments from children’s wards. Donations keep Houses running across the country. - Fundraise: https://ronaldmcdonaldhouse.org.uk/get-involved/fundraise/ - £70 for a family of four for one night; 2025 average stay 16 nights. - Help offered: ideas and guidance, materials, and advice on a fundraising page. - JustGiving pages, a fundraising guide, a corporate-fundraising guide, a sponsorship form, a paying-in form, and a form to register fundraising are linked from that page. - Register fundraising: https://ronaldmcdonaldhouse.org.uk/register-your-fundraising/ - Gifts in wills: https://ronaldmcdonaldhouse.org.uk/get-involved/leave-a-gift-in-your-will/ - Gifts help free accommodation and services, maintenance and improvement of Houses, and building new Houses. - Details to use in a will: registered name Ronald McDonald House UK; registered office 11–59 High Road, East Finchley, London, N2 8AW; charity number England and Wales 802047, Scotland SC040717. - A free Legacy Giving brochure is available on request. - Suggested will routes named on the page: a solicitor (solicitors.lawsociety.org.uk; lawscot.org.uk/find-a-solicitor), a professional will writer belonging to the Institute of Professional Will Writers (www.ipw.org.uk), or a bank or other will-writing service. - Philanthropy: https://ronaldmcdonaldhouse.org.uk/get-involved/philanthropy/ - Described as helping free accommodation near hospital, maintaining and developing Houses, support during a stay, and expanding reach. - The page says the charity wants to increase capacity and double the reach of daytime support. - Phoebe Tether, Philanthropy Manager. Phone 07711 944863. Email philanthropy@ronaldmcdonaldhouse.org.uk. ## McHappy Day - Page: https://ronaldmcdonaldhouse.org.uk/about-us/mchappy-day-2026/ - UK’s first McHappy Day, on 26 September 2026. McDonald’s customers, crew, franchisees, and suppliers take part. McDonald’s is called the founding and forever partner. - £1 from every selected main meal sold is donated to Ronald McDonald House UK. The footnote says this includes main-menu meals and excludes breakfast and Saver Menu meals. Participating restaurants only. - Additional donations are unlocked through some menu items because of McDonald’s suppliers. - Other ways to take part, as listed: round up an order; buy a limited-edition £5 Grimace Beanie in restaurants and on the McDonald’s app, with all proceeds helping the charity; donate online; join restaurant fundraising. - The page includes Fatima’s story: born at 23 weeks and 3 days, later transferred to St George’s Hospital in Tooting; the family live in Crawley and stayed at Ronald McDonald House Tooting. ## Corporate partnerships - Page: https://ronaldmcdonaldhouse.org.uk/work-with-us/corporate-partnerships/ - Partners contribute money, product donations, cause-marketing campaigns, or volunteering. The team builds tailored collaborations. - McDonald’s is the founding and forever partner, described as the first partner and an advocate for the work. The page says their support has helped impact hundreds of thousands of families over the last 37 years, and also says McDonald’s has supported Ronald McDonald House UK for 30 years. - Donations in McDonald’s restaurants and on digital platforms support the mission. - Since 1989, McDonald’s and its franchisees have raised over £100 million, which goes towards running and building Houses in the UK. - McDonald’s and its franchisees also hold annual fundraising days and provide free office space, business resources, and advertising. - The McDonald’s community (customers, crew, suppliers, and franchisees) is described as enabling fundraising at scale. ## Volunteering and events - Volunteer: https://ronaldmcdonaldhouse.org.uk/get-involved/volunteer-with-us/ - At a House: individuals or community groups, including gardening, ironing, and reception. Enquiry form on the page. - With a workplace: tailored volunteering partnerships. - At events: gala dinners and cheering at challenge events. - Events index: https://ronaldmcdonaldhouse.org.uk/events/ - Edinburgh Marathon Festival 2027: https://ronaldmcdonaldhouse.org.uk/event/edinburgh-marathon-festival-2027/ - London Marathon 2027: https://ronaldmcdonaldhouse.org.uk/event/london-marathon-2027/ - London Landmarks Half Marathon 2027: https://ronaldmcdonaldhouse.org.uk/event/london-landmarks-half-marathon-2027/ - Cardiff Half Marathon 2026: https://ronaldmcdonaldhouse.org.uk/event/cardiff-half-marathon-2026/ - Golf Days 2026: https://ronaldmcdonaldhouse.org.uk/event/golf-days-2026/ - Inflatable 5K 2026: https://ronaldmcdonaldhouse.org.uk/event/inflatable-5k-2026/ - 5k In Your Own Way: https://ronaldmcdonaldhouse.org.uk/event/5k-in-your-own-way/ ## Stories - Index: https://ronaldmcdonaldhouse.org.uk/stories/ - Named stories on the index: Harlow, Emily, Melly, Dennis, Hannah, Benji, Cordelia, Tobechukwu, Mason, Fatima, Leo and Dexter, and a second Emily story. - Further story posts on the site include Laura, Bobby, Maeva, and Rafi. ## People - Page: https://ronaldmcdonaldhouse.org.uk/about-us/our-people/ - The page says these people help families in the Houses 365 days a year. - Trustees: Jeff Fergus (Chairman); Dr Anu Ohrling; Simon Kirk; Mike Morgan; Henry Trickey; Smita Edwards; Anne Wainwright; Andrew Moys; Anne Ward; Marc Shenken; Claire Rowney. - Executive team: Ella Joseph, Chief Executive; Sonya Winfield, Director of People and UK Operations; Sudarshan Joy, Director of Finance and Technology; Louise Firth, Director of Engagement. - A news headline says the charity welcomed Claire Rowney as a new trustee. ## Careers - Page: https://ronaldmcdonaldhouse.org.uk/work-with-us/careers/ - Work is described as flexible, from modern offices in North London or from one of the Houses. - Vacancies are listed on LinkedIn, linked from that page. - Published staff benefits include carer’s leave, charity sick pay, a stakeholder pension and life assurance, training, enhanced family leave, pet-related leave, private healthcare, Doctor@Hand and an employee assistance programme, a discount scheme, gym discounts, enhanced annual leave, sabbatical leave, and recognition awards. Exact entitlements are on the careers page. ## Safeguarding - Page: https://ronaldmcdonaldhouse.org.uk/safeguarding/ - The page says some people staying in Houses could include vulnerable adults and children, and that the charity must protect them from possible abuse. - It quotes the Children Act 1989: anyone responsible for the care of a child should “do what is reasonable in all circumstances for the purpose of safeguarding or promoting the child’s welfare.” - A Designated Safeguarding Officer and a Deputy Designated Safeguarding Officer are responsible for general safeguarding, supported by a team across the charity. - Employees must read the safeguarding policy and procedures and report concerns promptly. - [Safeguarding Framework (PDF)](https://ronaldmcdonaldhouse.org.uk/wp-content/uploads/Safeguarding-Framework.pdf) ## Contact ### Headquarters and registered office - Ronald McDonald House UK Headquarters, 11-59 High Road, East Finchley, London, N2 8AW. - The same address is the registered office in the terms and the postal address in the privacy and cookie policies. - Phone on the contact page: 0300 011 1113 (Monday–Friday, 9am–5pm). - The privacy policy and cookie policy print the telephone number as 03000 111 113. - Supporter email on the contact page: ronaldmcdonaldhouse.supportercare@uk.mcd.com. - Privacy and cookie policies also give info@ronaldmcdonaldhouse.org.uk for data-protection rights and policy questions. - Press and media email: ronaldmcdonaldhouse.news@uk.mcd.com. - Press and media phone: 07711 978 834. - Contact page: https://ronaldmcdonaldhouse.org.uk/contact-us/ ### Donations by post - Ronald McDonald House UK, 6 Victoria Road, Sutton Coldfield, Birmingham B72 1SY. ### Gifts in wills - Individual Giving Team, Ronald McDonald House UK, Golden Arches House, Sutton Coldfield, B72 1SY. - Phone: 0300 011 1113. - A form is also on the gifts-in-wills page. ### Philanthropy - Phoebe Tether, Philanthropy Manager. - Phone: 07711 944863. - Email: philanthropy@ronaldmcdonaldhouse.org.uk. ### Website enquiries named in the terms - Communications about the website, other than personal-information and privacy enquiries, should be addressed to the Digital and Social Media Coordinator. - Privacy enquiries go through the privacy contacts above. ### Data protection - Controller: Ronald McDonald House UK. - Rights requests: info@ronaldmcdonaldhouse.org.uk or 03000 111 113. - Complaints may be made to the Information Commissioner’s Office (www.ico.org.uk). The privacy policy asks people to contact the charity first. - Privacy policy: https://ronaldmcdonaldhouse.org.uk/privacy-policy/ - Cookie policy: https://ronaldmcdonaldhouse.org.uk/cookies-policy/ (last updated April 2026, as that page states). - Terms: https://ronaldmcdonaldhouse.org.uk/terms-and-conditions/ ## Brand - Page: https://ronaldmcdonaldhouse.org.uk/our-new-brand/ - The charity has modernised its name and look. The page says the commitment to families is unchanged. - For over 45 years, Ronald McDonald House has supported families with ill or injured children across the world. In the UK, the first House opened in 1989.